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Thursday 27 September 2012

Software let rent-to-own companies spy on customers - enabled keystroke logs, take screen shots and even take pictures -

Software let rent-to-own companies spy on customers - enabled keystroke logs, take screen shots and even take pictures - 



Be careful of what you do in front of a rent-to-own computer. You never know who may be watching.

On Tuesday, the Federal Trade Commission announced it had reached a settlement with seven rent-to-own companies that spied on their customers through the very computers they rented to them.

The FTC said that each of the seven companies — including Aspen Way Enterprises, J.A.G. Rents and C.A.L.M. Ventures — installed a piece of software called PC Rental Agent that enabled them to see keystroke logs, take screen shots and even take pictures using the computer's webcam, all without their customers’ knowledge.

PC Rental Agent, designed by the now-bankrupt software firm DesignerWare, was marketed to rent-to-own companies as a way to keep track of a rented computer's physical location and disable it remotely through a kill switch if the renter began skipping payments.

The FTC had no problem with those functions.

But Tracy Thorleifson, an FTC attorney at its office in Seattle, said that while the rent-to-own stores are entitled to be paid for their property … they are not entitled to spy on people.”

Read more - 
http://www.latimes.com/business/technology/la-fi-tn-designerware-pc-rental-agent-20120925,0,992059.story

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