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Saturday 12 February 2011

Valentine's Day FTD bouquet would cost more if users redeemed their Groupon - users are calling the deal a scam -

Valentine's Day FTD bouquet would cost more if users redeemed their Groupon -  users are calling the deal a scam -



A day after Groupon offered $20 off of $40 worth of flowers and gifts from FTD, users are calling the deal a scam.
The coupon, which nearly 3,300 people bought, directed buyers to a special FTD website -- FTD.com/groupon -- to take advantage of the offer. The problem, users said, was that prices were higher than on the regular website, effectively diminishing the value of the deal.


In fact, it appeared that a Valentine's Day bouquet would cost more if users redeemed their Groupon.
"What a scam. The ftd groupon site has a price $10-$20 more than their own site. So basically you didn't save anything," Joann L. wrote in the comments section of Groupon's site
"Yes -- groupon, refund my money! The ftd.com/groupon site has higher prices than the regular site," echoed another user.
Disgruntled shoppers also noted that high service and shipping charges further depleted the voucher's value. Others found that bouquets would not be delivered before Feb. 15, the day after Valentines Day.
In response to the negative feedback, Groupon closed the deal a day early.
"It was way too big of a headache for our customers and that isn't how Groupon treats people," Groupon's spokeswoman Julie Mossler said in an email to CNNMoney.

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