Groupon deal gaffe sparks grotto chaos and Santa Wars - FURIOUS parents hurled abuse at Santa and his elves -
FURIOUS parents hurled abuse at Santa and his elves after a boob by discount website Groupon saw thousands besiege his grotto.
Terrified kids sobbed amid mega queues for an advertised winter wonderland train ride — which did not exist.
Horrified Penny Ward, who organised the grotto, said yesterday: "One man even verbally threatened the lady dressed as a Christmas tree. One elf was so upset she resigned. It was a nightmare."
She told how at least 2,000 families turned up clutching vouchers after Groupon contacted her to let it plug the York grotto — part of the city's St Nicholas Fayre.
Penny insisted she never mentioned a train ride, adding: "I'm not surprised people were disappointed — Groupon had sold it as this amazing winter wonderland but it's just a small Christmas grotto."
Gaffe-prone Groupon, which emails subscribers with special offers, apologised — and blamed "a technical error".
Read more -
http://www.thesun.co.uk/sol/homepage/news/3975746/Groupon-deal-gaffe-sparks-grotto-chaos.html
FURIOUS parents hurled abuse at Santa and his elves after a boob by discount website Groupon saw thousands besiege his grotto.
Terrified kids sobbed amid mega queues for an advertised winter wonderland train ride — which did not exist.
Horrified Penny Ward, who organised the grotto, said yesterday: "One man even verbally threatened the lady dressed as a Christmas tree. One elf was so upset she resigned. It was a nightmare."
She told how at least 2,000 families turned up clutching vouchers after Groupon contacted her to let it plug the York grotto — part of the city's St Nicholas Fayre.
Penny insisted she never mentioned a train ride, adding: "I'm not surprised people were disappointed — Groupon had sold it as this amazing winter wonderland but it's just a small Christmas grotto."
Gaffe-prone Groupon, which emails subscribers with special offers, apologised — and blamed "a technical error".
Read more -
http://www.thesun.co.uk/sol/homepage/news/3975746/Groupon-deal-gaffe-sparks-grotto-chaos.html
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